May 29, 2024

Digital Banking Simplified: Navigating Axis Bank Net Banking

Axis Bank has brought forward a number of innovative digital products to provide convenience to its customers. Internet Banking assists Axis Bank in providing digital banking solutions. Banking is now at the fingertips after the introduction of smartphones. Let us go ahead with its features, advantages, process, login steps, etc.Β 


Axis Banking Net Banking Services


  • Check account balances along with account details.
  • Download the account statement.
  • Access to your loan account, Demat account, and Credit card details.
  • Funds Transfer
  • Transfer of funds from another account within Axis Bank.
  • Transfer of funds from another account of another bank.
  • Cheque Book Request
  • Demand Draft facility
  • Stop payment on the cheque


How do you register for Axis Bank Net Banking?


Mentioned below are the steps to register for Axis Bank Internet Banking:


Step 1: Open the official website of Axis Bank and click β€œLogin” available on the right side.

Step 2: Under the tab β€œPersonal”, click β€œRegister”.

Step 3: Now click β€œFirst Time User” to go ahead with the registration process.

Step 4: Enter your Customer ID and then click on β€œProceed”.

Step 5: Provide all details required like ATM cum debit card number, registered mobile number, registered email ID, and PIN.

Step 6: To activate Axis Bank internet banking, enter a new password.

Step 7: To log in to net banking in future, the customer ID and password can be used.


How to Login to Axis Bank Net Banking?


Mentioned below are the steps to log in to Axis Bank Net Banking:

  • In the case of Personal Banking Customers:


Step 1: Open the official website of Axis Bank.

Step 2: Click β€œLogin”, and from the drop-down menu, choose β€œPersonal Banking”.

Step 3: Next, enter your Customer ID along with the password.Β 

Step 4: Now again click β€œLogin”.

  • In the case of Corporate Users:


Step 1: Open the official website of Axis Bank and click β€œLogin”.

Step 2: From the drop-down menu, choose β€œCorporate Login”.

Step 3: Enter the Corporate ID, login ID, and password.

Step 4: Click on β€œLogin to avail of the net banking facility.


How to Reset the Net Banking Password of Axis Bank?


Mentioned below are the steps to reset the Axis Bank net banking password:


Step 1: Log in to the official Axis Bank website.

Step 2: Now, click on β€˜Forgot Password”.

Step 3: Enter β€œLogin ID” and click β€œProceed”.

Step 4: To validate your bank account, enter the debit card number, registered mobile number and PIN.

Step 5: Enter the desired password twice and click β€œConfirm”.

Step 6: The password reset is now completed and is ready to use.Β 


Eligibility Criteria to Avail Axis Bank Internet Banking


Mentioned below are the eligibility parameters to avail of Axis Bank Internet Banking:


  • It can be availed by all current and savings bank account holders.
  • An account holder should have authority with full permission to get access to the bank account.Β 
  • The default limit for daily transactions for every customer is INR 5 lakhs per day.
  • This limit can be increased up to INR 10 lakh.
  • For funds transfer, there is no maximum limit.
  • In case the customer wants to increase his/ her limit above INR 10 lakhs, he/ she shall get approval from the base branch first.


Advantages of Axis Bank Internet Banking


Mentioned below are the advantages of Axis Bank Internet Banking:


  • Customers can make any kind of transaction using net banking from anywhere in the world.
  • Any kind of device can be used, like smartphones, desktops, laptops, or tablets.
  • Using Internet banking, customers can make their utility bill payments, transfer funds, get account statements, and check transactions.
  • Whether you are an Axis customer or an IDFC customer, you are not required to check Axis Bank Timings or IDFC First Bank Timings, as one can make banking transactions anytime with the help of net banking. There is no need to abide by working hours for any of the banks in case net banking is being used.Β 
  • Customers, by logging into their accounts using net banking, can get access to their transactions and any information as everything gets updated in the system automatically.


How to Register for Axis Bank Mobile Banking?


Mentioned below are the steps to register for Axis Bank Mobile Banking:


Step 1: Download the Axis Bank mobile banking app.

Step 2: Launch the app and then click β€œLogin”.

Step 3: An OTP will be received on your registered mobile number for verification purposes.

Step 4: After setting your MPIN, enter your name.

Step 5: Verify your identity details by providing your online banking ID and password or debit card details.

Step 6: Choose the preferred method for authentication purposes.

Step 7: provide the required information.

Step 8: Once the verification is completed, the user can now avail of m-banking services.


How to Transfer Funds via Axis Bank Internet Banking?


Axis bank account holders can transfer their funds via NEFT, RTGS or IMPS. Mentioned below are the steps to transfer funds via Axis Bank Internet banking:


Step 1: Open the official website of Axis Bank.

Step 2: Log in to the online banking page of Axis Bank.

Step 3: Click β€œFunds Transfer” and then choose the option β€œTransfer to Other Banks”.

Step 4: Choose the mode of payment as IMPS/ RTGS/ NEFT.

Step 5: If the beneficiary has already been added, select that beneficiary from the list of beneficiaries.

Step 6: In case the beneficiary is not added, click on β€œAdd beneficiary” and then provide the details of the beneficiary like account number, name of the beneficiary, IFSC code, etc.

Step 7: Enter the amount to be transferred and click β€œSubmit”.


Axis Bank Customer Care


In case of any complaints, grievances or suggestions related to your bank account, any transaction, or any information is required, in that case, customers can contact the below-mentioned Axis Bank Customer Care Number:

  • Customer Care Numbers: 1860-419-5555, 1860-500-5555, +91-22-24252525/ 43252525


Grievance Redressal Timeframe


Mentioned below are the different timeframes within which customers can expect the grievances to be redressed:


Event Timeframe
POS/Online disputes 120 days (Network defined timelines)
Delay in crediting failed IMPS/UPI transactions T+1 day
NEFT/RTGS T+15 days (NPCI defined timeline
Delay in crediting failed card transactions: Card to Card transfer, POS/E-commerce T+1 day, T+5 days
Delay in failed ATM/BNA/Recycler transactions T+5 days


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